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Don’t Perform Surgery on Yourself: The Case for Managed IT Services

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Author: Dan Retzer, senior vice president and chief technology officer, SunGard’s North American Securities business A version of this article originally appeared in Wall Street & Technology. Napoleon Bonaparte famously contributed the phrase “If you want a thing done well, do it yourself.” But even Napoleon, a well-documented micro-manager, eventually met his limits in Russia and Waterloo. We all have those moments of enlightenment or exasperation when we believe we have the skill and focus to achieve anything. But the reality is that if we tried to do something so completely foreign to our experience, the result would be every bit as bad for us as Russia was to Napoleon’s “Grand Army.” So the question remains – why do so many financial services firms also think that they are IT services and security firms?

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